To WordPress or not to WordPress?

Back in 2014, the National Botanic Garden of Wales asked us to look into their ailing WordPress site.

The previous site had been in place for more than five years and suffered a familiar set of issues. The site was poorly configured for the Garden’s needs, relying solely only on posts and pages rather than custom-post-types or custom-fields. It relied on a tangled mishmash of plugins, some of which were no longer supported. All of this added up to a user-experience for the staff managing the site had effectively stopped creating new content.

As a result, the Garden was understandably very reluctant to build their new site on WordPress (spoiler alert: we went with WP, and it did a great job).